InterContinental Muscat, an IHG Hotel

The room was wonderful. We loved the use of wood and art and architecture of this hotel inside the lobby, marvelous roof, and the room furniture. Gave a a mixed feeling of past and modern in terms of design senses. Beautiful lobby. Breakfast was overloaded with options. The reception were amazing and made it very easy and smooth for us. The hotel is just in front of beach. It was lovely we could open back gate with our key and visited the beach as well for some peaceful swim. The location of the hotel is also great. Just front of it is the opera, and like 2 min walk away is a little neighborhood front of sea with many cafes and restaurants to chill and get a wonderful glance of Muscat peaceful vibe. Hotel workers are wonderful and nice. Hotel got padel, tennis, gym, water activities, and a sport club. So you got some options to explore. and couple of restaurants inside the hotel.

This hotel truly exceeded our expectations. During out stay it was clear that customer satisfaction is at the heart of everything they do. The food was exceptionally good, with cooks preparing meals live right in front of you. It was a delight to watch them work their magic, and the flavors were simply outstanding. The chef cook made a point to come around to each table, introducing themselves and asking how we liked the food. This personal touch made the dining experience even more special. What really stood out was the CEO of the hotel, who was always present for the guests. They would come and talk to us, asking for feedback and how they could improve. It was evident that they genuinely cared about our experience and were committed to maintaining high standards. Every member of the staff, from the kitchen to the reception, cleaners, pool attendants, and sauna staff, was exceptional. They all clearly knew what they were doing and performed their duties with a level of professionalism and friendliness that is rare to find. I would give them all 10 out of 10 stars. Overall, this hotel sets a high bar for customer service and quality. I highly recommend it to anyone looking for a top-notch experience.

This is the original Grand Dame of Muscat hotels, and they have done a fantastic job to maintain it, so that it looks pretty much new. Lovely eight floor high atrium in the middle of the hotel. Check in pretty fast and friendly. Room was spacious with sofa, desk, chairs and lovely sea view as we’d paid for a room with a balcony. We ordered room service one night and it came fast and was delicious. We asked for assistance with our luggage when leaving and again, this was responsive and organized. Bathrooms are beautiful and modern. All that you would expect for a five-star resort that is managing to compete well with its new five-star neighbors. Fantastic location to walk down to restaurants and shops on the beach. A very short walk to the Royal Opera House. Lastly, but definitely not least- It has an amazing breakfast buffet. One day we did breakfast at the main restaurant and were blown away by the huge selection of different cuisines at different stations, even different types of coffee’s, teas, breads and pastries, as well as all the different cooked options.

The room was clean and comfortable. Nice and quiet in general. Pool area very lively and clean. Staff are very friendly and helpful.

The Intercontinental Muscat is an excellent hotel for a stay with kids. Our room on the 5th floor was very comfortable with a view on the beautiful opera house. Every day we received new bottles of water and the cleaning personnel was very friendly. There are many excellent restaurants in the hotel, including Mynah's Edge in the garden next to the swimming pool, They have very tasty dishes and non-alcoholic cocktails (it was Ramadan time when we were there). The breakfast is very good, with a large selection of bread, warm dishes, eggs served on the spot, many fruits, etc. The Executive Chef came to talk to us which we appreciated a lot. The hotel offers a direct access to the sea which our kids loved. Nearby there are also plenty of good restaurants. Overall we can fully recommend the InterContinental which was completely renovated inside and has a large inner court yard. Parking is free which is also an asset to this hotel.